1. Information We Collect

Information You Provide

When you use our Service, you may provide us with:

Account information: name, email address, and password when you register
Payment information: billing address and payment card details (processed securely by our payment provider)
Profile information: preferences and settings you configure
Content: books, chapters, outlines, characters, and other creative works you create
Communications: messages you send to our support team

Information Collected Automatically

When you use the Service, we automatically collect:

Device information: browser type, operating system, and device identifiers
Usage data: pages visited, features used, time spent, and actions taken
Log data: IP address, access times, and referring URLs
Location data: general geographic location based on IP address

Information from Third Parties

If you sign in using a third-party service (such as Google or Facebook), we receive basic profile information including your name, email address, and profile picture, as permitted by your privacy settings on that service.

2. How We Use Your Information

We use your information to:

Provide and operate the Service, including generating AI content based on your inputs
Create and manage your account
Process payments and manage subscriptions
Send transactional emails (account confirmations, receipts, security alerts)
Respond to your support requests and inquiries
Improve and optimize the Service based on usage patterns
Detect and prevent fraud, abuse, and security issues
Comply with legal obligations

We do not use your Content (books, chapters, etc.) to train our AI models. Your creative works remain private and are not shared with other users or used for purposes beyond providing the Service to you.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Keep you signed in to your account
Remember your preferences and settings
Understand how you use the Service
Measure the effectiveness of our marketing efforts

Types of Cookies We Use

Essential cookies: Required for the Service to function. These cannot be disabled.

Analytics cookies: Help us understand usage patterns and improve the Service. We use services like Google Analytics.

Marketing cookies: Used to deliver relevant advertisements and measure campaign effectiveness. We use services like Facebook Pixel and Google Ads.

Managing Cookies

Most browsers allow you to control cookies through settings. However, disabling certain cookies may affect your ability to use some features of the Service.

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

Service Providers

We work with trusted third parties who help us operate the Service, including:

Payment processors to handle transactions securely
Cloud hosting providers to store data
Analytics providers to understand usage
Email service providers to send communications
Customer support tools to respond to inquiries

These providers are contractually required to protect your data and may only use it to provide services to us.

Legal Requirements

We may disclose your information if required by law, court order, or governmental request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers

If AIWriteBook is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

5. Data Retention

We retain your information for as long as necessary to provide the Service and fulfill the purposes described in this policy:

Account information: retained while your account is active and for a reasonable period afterward
Content: retained until you delete it or close your account
Payment records: retained as required for tax and accounting purposes (typically 7 years)
Usage data: retained in aggregated, anonymized form for analytics purposes

After you delete your account, we will delete or anonymize your personal information within 90 days, except where we are required to retain it for legal or legitimate business purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

Encryption of data in transit using TLS/SSL
Encryption of sensitive data at rest
Regular security assessments and updates
Access controls limiting employee access to personal data
Secure payment processing through PCI-compliant providers

While we take reasonable precautions, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your data.

7. International Data Transfers

Our servers are located in the United States. If you access the Service from outside the United States, your information will be transferred to and processed in the United States.

For users in the European Economic Area (EEA), United Kingdom, or other regions with data protection laws, we rely on appropriate safeguards for international transfers, including standard contractual clauses approved by relevant authorities.

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you
Correction: Request that we correct inaccurate or incomplete information
Deletion: Request that we delete your personal information
Portability: Request your data in a portable format
Objection: Object to certain processing of your information
Restriction: Request that we limit how we use your information
Withdraw consent: Withdraw any consent you previously gave

To exercise these rights, contact us at author@aiwritebook.com. We will respond to your request within 30 days.

Account Controls

You can access and update most of your account information directly through your account settings. You can also delete your account at any time, which will remove your personal information and Content from our active systems.

9. Additional Rights for EEA and UK Users

If you are in the European Economic Area or United Kingdom, the General Data Protection Regulation (GDPR) provides additional rights:

Legal Bases for Processing

We process your personal information based on:

Contract: Processing necessary to provide the Service you requested
Consent: Where you have given specific consent (e.g., marketing emails)
Legitimate interests: Processing for our legitimate business purposes, where not overridden by your rights
Legal obligation: Processing required to comply with applicable laws

Data Protection Authority

You have the right to lodge a complaint with your local data protection supervisory authority if you believe we have violated your privacy rights.

10. California Privacy Rights

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights:

Right to know what personal information we collect and how we use it
Right to delete your personal information
Right to opt-out of the sale of personal information (we do not sell your data)
Right to non-discrimination for exercising your privacy rights

To exercise your California privacy rights, contact us at author@aiwritebook.com.

11. Children's Privacy

The Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18.

If we learn that we have collected personal information from a child under 18, we will take steps to delete that information promptly. If you believe we have collected information from a child, please contact us at author@aiwritebook.com.

12. Third-Party Links and Services

The Service may contain links to third-party websites or integrate with third-party services (such as social login providers or publishing platforms). This Privacy Policy does not apply to those third parties.

We encourage you to review the privacy policies of any third-party services you use in connection with our Service.

13. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activity tracked.

Currently, there is no uniform standard for responding to DNT signals. We do not currently respond to DNT signals, but we provide you with choices about tracking through cookie settings and account preferences.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons.

When we make material changes, we will notify you by email or by posting a notice on the Service before the changes take effect. The "Last updated" date at the top shows when the policy was last revised.

Your continued use of the Service after changes become effective constitutes acceptance of the updated policy.

15. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

author@aiwritebook.com

For data protection inquiries or to exercise your privacy rights, you may also reach us at the same email address. We aim to respond to all requests within 30 days.